Hospitality
Strategic Cloud Transformation Unifying Operations in Al-Madinah
Maden Hotels, a prominent hospitality group in Al-Madinah al-Munawwarah, managed four landmark properties through a mix of legacy on-premises systems. ACT partnered with Maden Hotels to design and implement a comprehensive, cloud-based transformation strategy.
Maden Hotels
Overview
Maden Hotels, a prominent hospitality group in Al-Madinah al-Munawwarah, managed four landmark properties through a mix of legacy on-premises systems. ACT partnered with Maden Hotels to design and implement a comprehensive, cloud-based transformation strategy.
Challenges
- Operational Inefficiency: Disconnected systems hindered seamless communication
- Limited Agility: On-premises infrastructure lacked scalability
- Data Silos: No unified platform for holistic view of operations and guest preferences
Solution
- Phased implementation across four properties with greenfield deployment and migration
- Oracle Hospitality OPERA Cloud: For centralized property management
- Oracle Simphony Cloud POS: To streamline food and beverage operations
- Hosted Infor SunSystems: For scalable financial management and control
Results
- Enhanced Operational Agility across all properties
- Unified guest experience and property management
- Positioned Maden Hotels at the forefront of hospitality technology in the region